Play Bold. Spin Strong. Win Wild
Your Spin Counts. Make It Count
These rules will affect your account in a number of ways. Make sure you are eligible based on your New Zealand and New Zealand, and then check the payment limits and how the NZ$ will be handled before you claim a promotion or ask for a payout. These rules, along with any changes made by Casino Kingdom, are accepted as long as you use the site.
Anyone who is legally allowed to access online casinos in their home country can play at Casino Kingdom. There are age limits and some countries are not allowed to play. When you sign up for an account and start betting, you promise that you are old enough to legally do so and that you will only use the website for fun and not for business.
Casino Kingdom can ask for proof of your identity, age, and address at any time, even before you can cash out your winnings, to make sure that play is safe and legal. The account may be closed and some transactions may be undone if you can't meet the requirements. This is what the Terms say will happen.
You must be of legal gambling age in your area to sign up and play. Casino Kingdom has a strict minimum age of 18+ in places where local rules aren't clear. Casino Kingdom can refuse to let people sign up, block their access, or limit their ability to use certain features until they can confirm their age and identity. Making multiple accounts, using someone else's identity, giving false information, or letting a third party access your account are all strictly forbidden in order to protect you and stop fraud.
You must show valid documents that match the information on your profile, like your name, date of birth, and current address, if asked. Important requirements for eligibility include being at least 18 years old and meeting any higher age limits that apply in your area. You are signing up with your real information and only one account. You're not acting for someone else, and you're not using a shared or business wallet. At the time of play, you are not in a restricted area.
If you try to use the services while you're not old enough or from a place that's not allowed, Casino Kingdom may stop you from playing, take back your bonuses, or hold your withdrawals until checks are done. Leftover balances may be returned to the original payment method after verification, as long as the law or regulation allows it. This is subject to any security checks that may be needed. When you play while travelling, your location determines whether you are eligible. No matter what country you are from or where you live permanently, if you go to one that has restrictions on entry, you may not be able to get back in.
Casino Kingdom can't take players from some states and territories because of legal, risk management, and licensing requirements. The list of people who are not allowed to participate can change at any time. If your location is limited, you might not be able to register or have your account paused until your location is confirmed.
Before you make a deposit or start playing, check to see if Casino Kingdom is available in New Zealand during the sign-up process or by calling customer service. If you sign up from a country that is allowed but then later visit the site from a country that isn't allowed, the same restrictions may apply to that session. Even in places where general account access is allowed, Casino Kingdom can also limit access to certain products, like games or payment options, in those places.
To get into Casino Kingdom, you need to make a personal player account. Here are the account registration terms and the one account policy. People who can legally gamble online in their home country and who can legally sign a contract with the casino are the only ones who can register.
You promise that the information you give is correct, complete, and up to date when you sign up. Anytime, the casino can ask for proof of who you are and where you live to make sure you're allowed to play, keep your balance safe, and stop people from abusing the services.
When you sign up, you agree to give accurate information about yourself and use your own contact information. Someone who plays, deposits money, and withdraws money must all use the same real name when they sign up for an account.
If any information given during registration is found to be false or misleading, Casino Kingdom may suspend the account, limit gameplay, and hold on to withdrawals until the problem is fixed. This is to make sure that the company's security is maintained.
Making deposits and playing after signing up: Once you've made an account, you can add money to it in approved ways. Some sites may require a minimum deposit, like NZ$10, and these can change depending on the payment method and location. Even if you have successfully deposited and played, the casino may still want to check your identity before letting you make your first withdrawal. The casino may check the player's declared New Zealand, residency, IP address, and the country of their payment method to make sure they are eligible and stop account abuse. If there are problems, you might be asked to show proof before you can keep playing or get your money back.
Each person can only have one account. This means that each person can only have one account, and if necessary, each household, device, email address, phone number, payment method, or IP address can also only have one account. Multiple accounts are not allowed, even if they are made by accident. If multiple accounts are found, Casino Kingdom may close the duplicate accounts, cancel any bonuses or other benefits that go with them, cancel any bets that were placed with the intention of cheating, and limit or block access. Any money that is still owed can only be given out after identity and compliance checks are passed, and only if the activity has nothing to do with fraud, bonus abuse, or other illegal behaviour.
Checking your ID and proof of address may be required by Casino Kingdom to make sure they are following the rules and keeping things safe. You may be asked to complete verification (KYC) before you can withdraw money, raise your limits, or use certain payment methods.
KYC also helps keep other people from using your account without your permission and makes sure that winners get their money. Verification usually happens when you ask for a withdrawal (for example, "withdraw 500 NZ$"), when your activity meets certain internal risk thresholds, or when your information needs to be confirmed. Checks can be asked for at registration or before processing larger deposits like deposit NZ$100.
You can check your ID and proof of address to make sure you are who you say you are and that the information on your account matches what's on your documents. If your New Zealand is different from where you live now or if you are playing from New Zealand but using documents from another country, Casino Kingdom may also ask for more checks.
A passport, a national ID card (both sides if applicable), or a driver's licence (both sides if accepted) are all common forms of ID that are accepted. Images of IDs must be clear and complete. You should be able to see all four corners of the document and be able to read the full name and date of birth. If you are asked to take a selfie or do a liveness check, do what it says on the screen and don't use filters or make a lot of changes.
Proving your address helps stop fraud and chargeback abuse by proving where you live. On most documents, your full name and current home address must be written on them. The documents should also be recent. Some common forms of proof of address are a utility bill (for example, for gas, water, or electricity), a bank statement, an official letter from the government or tax office, and a tenancy or residence certificate (if applicable). Most of these forms of proof of address must have been issued within the last three months.
If the issuer, date, and your information are not clear in a screenshot, it may not be accepted. Fitting details are important. Your name and address on your bills should match the ones on your Casino Kingdom account. If you moved recently, you should first update your profile and be ready to show proof of the new information. Usually, the account verification area is where you can send documents. Uploads should be in a standard format, like a photo or PDF, and shouldn't have been changed in any way. If someone cuts out or obscures parts of a document on purpose, Casino Kingdom can ask for a new copy. Anti-money laundering rules say that source of funds checks may be needed in some situations. This is especially true for bigger withdrawal requests like withdraw NZ$2000.
Depending on the situation, this could mean showing proof of where your playing balance comes from, such as pay stubs, bank statements, or other records. The time it takes to process a document depends on its quality and the number of documents waiting in line. To avoid delays, make sure your account profile is complete and send in files that can be read on the first try. If verification is still going on, withdrawals may not be made until the checks are done.
There are clear rules about how to wager the Welcome Bonus, which games are eligible, and how much you can cash out from bonus play. This is because the Welcome Bonus is meant to be used in real money games. All players can be sure that promotions are fair with these rules. Before you deposit NZ$20 or claim a bonus up to NZ$200, find out how wagering is calculated, which games count fully, and how much you can withdraw from bonus winnings.
Winnings from bonuses and other winnings related to the bonus must be wagered a certain number of times before they can be withdrawn. Unless the promotion says otherwise, wagering only applies to the bonus amount and not the money you've already deposited. As an example, if you get a NZ$100 bonus that needs to be wagered 35 times, you need to make NZ$3500 in qualifying bets before you can ask for your money back.
Some basic rules you should follow when wagering: bets only count when they are made with bonus funds or the part of your balance that has bonus value. Bets that are cancelled, thrown out, or refunded do not count toward wagering. When you try to lower your risk by playing in an irregular way (for example, by locking results when odds are close) you might lose your bonus and your winnings. During wagering, the maximum bet rule says that if you bet more than a certain amount on a single spin or round, the bonus could be taken away. If the promotion sets a limit, stick to it. For example, until the wagering is over, keep each bet at or below NZ$5.
Wagering time limit: If there is a time limit, you must finish wagering within that time frame or the bonus and any winnings may expire. A bonus, for instance, might need to be completed within 7 days of being activated. You can lock bonus funds in some games until you finish wagering. Stay in one mode at a time if the cashier says your balance is locked. For example, don't switch between bonus mode and real mode. For example, if the offer says that you have to wager 35 times the bonus amount, the amount you have to wager will also increase.
Before you play, you should always read the bonus card all the way through. Game types that can't be played during wagering: Some promotions don't let certain products, like live dealer tables, count toward wagering at all. If you focus on these games that aren't allowed, your bet total might not change, even if you bet NZ$200 or more. Wagering requirements and withdrawals: Usually, you can't ask for a withdrawal until you've met the wagering requirements. When you try to cash out too soon, the casino might see it as bonus forfeiture and take away both the bonus and any winnings that were linked to it. Balances of real money and bonus money: If your wallet shows two different balances, the system may spend the bonus money first or the real money first, depending on the promotion.
This changes how fast you have to wager and whether your winnings are still tied to the bonus. Stick to games with full contribution, make sure each bet stays within the allowed limit (for example, NZ$5), and don't switch to games that aren't allowed until the wagering counter reaches 100%. To cancel the bonus before it's fully earned, any bonus funds that are still left over will be taken away. Most of the time, winnings you made while the bonus was active may also be taken away, even if your deposit was (_sc2_)100 or more. Many bonuses: Most welcome offers only let one person, device, IP address, or household claim them. The casino may take back bonuses and winnings if they find more accounts. Consistency in your account: The information in your account should match who you are. Withdrawals of bonus winnings may be held up until checks are complete if your (_sc1_) on the form doesn't match what's on your verification documents. Bonuses are not required for responsible play. Rather than trying to win every bet, stop betting if it feels like it's costing you too much. Instead, play with a budget, like (_sc2_)50. Last but not least, reload offers, free spins bundles, and welcome packages can have different wagering requirements. When you claim a bonus, you should always follow the specific rules that are shown at that time.
Game weighting (also called "game contribution") tells you how much each bet counts toward your wagering goal. It takes (_sc2_)10 to play a slot machine with a 100% contribution, but only NZ$1 to play the same game with a 10% contribution. Selecting different games can greatly alter the time needed to clear a bonus. Don't play low-contribution games until all of your wagers are done if you want to make progress faster. Ranges of typical contributions: Slots usually count for 100% of the wagering requirement. Some table games, like 10% to 25%, may be included or left out. Depending on the promotion, live dealer games are often not included or only count for a small amount.
Given a NZ$200 wagering requirement, placing NZ$20 bets on a 100% slot clears (_sc2_)20 per bet. This shows how weighting affects progress. You would need a lot more rounds to finish with the same (_sc2_)20 on a 10% game because it only clears NZ$2 per bet. Certain games, game providers, or jackpot titles may not be eligible for some bonuses. If a game is excluded, bets on it may not count at all, even if it's listed under slots. Some casinos offer free spins as part of their welcome bonus. If you win money from those spins, you may get bonus funds that follow the same rules as any other bonus money.
For instance, NZ$30 won from free spins might still need to be wagered before it can be withdrawn. You can switch games in the middle of a bet, but you should keep an eye on the wagering meter. If progress slows down suddenly after switching games, it's likely because the new game isn't contributing as much or at all. Some promotions limit the number of feature buys or bonus rounds that can be made. These bets may have different odds or be limited by a maximum stake rule like NZ$5. Strategy for bet sizes: Very big bets can lead to maximum bet rules, even if 100% of the money is won. A more steady strategy, like NZ$1 to NZ$5 per spin, usually keeps the game fair and consistent.
Tracking contributions in real time: If the site has a betting tracker, use it. Otherwise, you should think that only games that are eligible and have stated contribution rates will lower the amount of money you still need to bet. Arguments about contributions: If you think that valid bets were not taken into account, keep track of the timestamps and game names. Most of the time, support can tell you if the game was left out or given less weight at the time of play.
A lot of welcome bonuses have a maximum cashout rule that limits how much you can take out of winnings made with bonus money. When you ask for a withdrawal, any winnings over the cap may be taken away, but your deposited balance usually stays the same.
For example, if the maximum cashout for a welcome bonus is NZ$500 and your bonus play balance reaches NZ$800 after wagering, you can only cash out NZ$500 from that balance. Most of the time, the maximum cashout limit only applies to bonus winnings and not to the amount of your initial deposit. If you go over it while you're playing, you might not be able to get the full amount when you want to. Should you decide to cancel a bonus early, you could lose any winnings that were related to the bonus, even if your balance is $100 or more. The maximum amount that can be withdrawn and the number of times it can be done: splitting the withdrawal into smaller amounts usually does not skip the cap.
As long as the promotion says there is a maximum cashout per bonus, that limit will apply to all money taken out from that bonus. Max Cashout and Completion of Wagering: The cap usually only applies after all wagering is done. If you ask to withdraw before the game is over, the casino may see it as a loss of the bonus, which can limit the amount you can get back to the amount of real money you still have in your account. Cashout limit for free spins: There is usually a separate cashout limit for free spins bundles. For example, the most you can win from free spins might be NZ$100, even if the maximum amount of your matched bonus is higher. If you want to make a bigger withdrawal, pick a welcome package with a higher cap or play for real money after you clear the bonus.
To avoid building up a surplus that you can't withdraw under a strict cap, keep an eye on your balance between NZ$500 and NZ$600. In addition to standard checks for fair play and account verification, max cashout is used for compliance checks. If proof is needed, taking out NZ$500 or more might need extra verification, depending on the status of your account and the rules in New Zealand. Where to find the exact limit: The precise maximum cashout amount is listed in the Welcome Bonus terms in the promotion area of your account. If it's not there, don't take the offer as having no limits until you see that the official terms are shown at the time of claim.
The rules for ongoing promotions include reload bonuses, free spins, cashback, and bonus abuse. The goal of ongoing promotions is to make your play more valuable, whether you choose reload bonuses, free spins, or cashback. Even though each offer may have its own rules, these are the main ones that apply to all of Casino Kingdom's regular deals. For exact percentages, games that qualify, wagering requirements, and time limits, check the promotion details in your account before you opt in. As long as you don't understand anything, it's better to play with real money and turn down the offer until you do.
How Reload Bonuses Work: You usually get a Reload Bonus when you make a second deposit after your first one. You must make the minimum deposit required by the promotion in order to be eligible. The offer page in your account is the final word if there is no minimum shown. A common minimum is deposit NZ$10. The bonus amount usually turns into a separate balance that needs to be wagered before it can be withdrawn. Different promotions may have different wagering requirements for the bonus and the deposit. If you take your money out before you finish wagering, the bonus and any winnings that come with it may be taken away or reduced. Reload rules usually say that you can only get one Reload Bonus per qualifying deposit, unless the promotion says that you can get more than one.
If the offer needs to be activated, the promotion must be chosen before the deposit is made. The biggest bonus that can be given is NZ$200, for example. There may be limits on the size of bets you can make, like a maximum bet of NZ$5 per spin or round.
Free Spins Rules: You usually get a certain number of spins on certain slot games when you get free spins. Free Spins often have time limits, and if they aren't used within the given window, they may expire. Free Spins winnings are often given as bonuses and may need to be wagered a certain number of times before they can be withdrawn. There may be game restrictions, fixed bet amounts, and maximum win limits that come with free spins.
It's possible to lose any winnings that are higher than the cap. Playing without Free Spins and only bet with your deposited funds is an option if you'd rather not be limited. When you get free spins, you usually have to play certain games, which are set by the promotion and can't be changed. There may be a limit on how much you can win from free spins. For example, the most you can win in cash is $100. Free spins and the money you win from them may not work after a certain amount of time. Winners may get bonus money that they have to be wagered before they can cash out.
Rules for Cashback Deals: During a certain time period, cashback deals will return a portion of your net losses. Most of the time, net loss is found by subtracting the stakes from the winnings across all eligible games, excluding void bets, cancelled rounds, and any amounts that have been changed by chargebacks or reversed transactions.
Cashback can be given as either cash that can be withdrawn or as a bonus that needs to be wagered. The details of the promotion will say which applies. Low and high limits may apply to cashback. One promotion might say that cashback is only given when net losses reach NZ$20 and that the most that can be credited is NZ$300. There may be games or contribution rates that cashback offers don't cover, especially for products with a low house edge.
Game Contribution and Limited Play: Not all games count the same when it comes to betting. Slots usually make a bigger difference than table games, but some types of games may only make a small difference or none at all. If a promotion lists games that aren't allowed or games that give you less of a bonus, betting on those games won't help you meet the wagering requirements and may delay or stop you from withdrawing bonus-linked winnings.
To lower risk while clearing bets, promotions can also ban certain betting patterns. If Casino Kingdom finds this kind of play, they may change, hold, or cancel bonus winnings that are linked to that behaviour.
Casino Kingdom keeps an eye on how bonuses are used to make sure that all promotions are fair. Bonus abuse is any action that is meant to get promotional value without actually putting yourself at risk or to take advantage of holes in the rules for the promotion. This can be used for Cashback, Free Spins, and Reloads. Some actions that could be seen as bonus abuse are making multiple accounts or using the same payment method to get the same offer more than once. coordinating play between accounts to move money around, which can include patterns of intentional loss. You can get around wagering intent by using high-risk betting, stop betting, or hedging. switching between games that aren't allowed and games that are allowed on purpose to mess with wagering progress. Misrepresenting New Zealand or New Zealand to get into the program by using a VPN or other masking tools. If Casino Kingdom thinks that bonus abuse is happening, they may remove the bonus, cancel any winnings related to the bonus, restrict who can enter promotions, or ask for more proof before letting anyone else in on the promotions. Keep your deposits and withdrawals in line with how you normally play to avoid problems. Use only one account and follow the rules of the promotion.
In Casino Kingdom, your account can hold both real cash (the money you deposited and won that you can already cash out) and bonus money (deposit bonuses like a NZ$100 bonus added to a deposit NZ$100). When wagering rules, withdrawal limits, and expiration dates are in effect, these balances act in different ways. Real money or bonus money? Knowing the difference can help you avoid unpleasant surprises like not being able to withdraw your winnings, losing your bonus funds, or a promotion ending early.
Bonus money vs. real cash is mostly about the right to withdraw. Different bonuses have different terms and conditions. Real money can usually be withdrawn after any checks are done, but bonus money and any winnings linked to it may not be available until you meet the wagering requirement. You might have to bet a total of NZ$6000 before you can cash out the bonus-related part of your balance, for example, if you claim a bonus of up to NZ$200 that has a 30x wagering requirement.
A common type of bonus is a "sticky bonus," which means that you can't withdraw the bonus amount itself and may have it taken away when you ask to. According to the rules of the promotion, if you get a sticky bonus of NZ$50 and then try to cash out NZ$100, the casino may not let you do so until the bonus and any bonus winnings that aren't eligible have been forfeited. These bonuses are meant to be used for a long time, but they can be useful for that purpose. If you have both real money and bonus money in your account, the balance order tells you the order in which bets are taken out.
Real cash first is used in some offers, while bonus first or a mix of the two is used in others. This is important because using bonus funds first can lock winnings behind wagering requirements, and trying to cash out while bonus terms are still in effect can result in losing the bonus. Before you start, read the promotion text to see how the NZ$10 bet will be funded: with cash, a bonus, or a balance linked to a bonus. Expiration is the amount of time that bonuses and sometimes bonus winnings can be used. You might have to use a bonus within 7 days or meet certain wagering requirements within 30 days of activation as an example.
Any remaining bonus balance (for example, NZ$25) and any bonus winnings can expire and be taken away if you don't meet the requirements in time. Free spins and the winnings they bring can also expire, so it's important to activate and meet the requirements within the time frame given. Playing with real money only or finishing your bets before asking for a NZ$200 withdrawal will give you the most withdrawal options. If you accept a sticky bonus, think of it as extra play value instead of cash that you can take out, and be aware that you might lose it when you try to cash it out. Check the expiration date right away if time is running out so you can finish betting before any NZ$50 that is left is lost.
The amount you can deposit depends on how you pay and the status of your account. Before you accept, the minimum deposit is shown in the Cashier. Your biggest deposit may be limited by the method you use, the currency you use, or rules about responsible gaming. In Cashier, choose a method and look at the limits shown. This is where you can check your limits or raise them. In Responsible Gaming, you can also set lower limits for yourself at any time.
Ask the Cashier for a withdrawal, pick how you want to get your money, and confirm the amount. After account checks are done, we process withdrawals. The payment provider then takes care of delivery time. Typical timelines are: e-wallets within 0 to 24 hours after approval, cards and bank transfers usually 1 to 5 business days. Withdrawals must go to an account that you own, and if needed, we may use the same method you used to deposit.
The most important bonus terms are the wagering requirements, the time limits, and the maximum amount that can be withdrawn. Each offer comes with bonus terms that start as soon as you claim the bonus. When you wager, you have to make a certain number of qualifying bets before you can cash out your bonus winnings. Some games may count for less, and while betting is going on, some bet sizes may be limited. You may have to meet certain wagering requirements before an expiration date is reached for some bonuses. Any remaining bonus balance is taken away after the cashout if there is a max cashout.
Your account is safer and you're following the rules when you verify it. You might be asked to prove who you are before your first withdrawal or if we find a problem with your security or payment. You need a government ID, proof of address with a date within the last three months, and proof of payment, like a picture of your card with only the last four numbers visible or a screenshot of your e-wallet profile. For verification, you can add files to your account. Make sure that the information you give matches your profile. Withdrawals can be stopped while checks are done.
It is up to you to make sure that (New Zealand) allows online gambling and that you are at least the minimum age. We can ask for proof of New Zealand or residency and limit access from certain places. Mobile play is possible through a browser on both iOS and Android. You don't need to download anything unless your region doesn't offer a certain app. Using a strong password, not sharing your login, and contacting support right away if you see any strange activity is all things you can do to keep your account safe. You can freeze the account while we look into it.
When you sign up for an account and start playing at Casino Kingdom, you agree to these basic rules, which you can find in full in your account and on our Terms page:
Before you make a deposit or claim an offer, check the Cashier and the bonus terms to see the exact limits, bonus rules, and payment methods that are accepted in New Zealand.
Bonus
for first deposit
1000NZ$ + 250 FS
Switch Language
